My SLA

My SLA

1. I will try and get back to you as soon as possible. Please chase me if I don’t.
2. If I don’t hear from you, I will chase politely and respectfully. I am persistent.
3. If you’re busy right now, tell me when I should come back to you or you will come back to me and I will pause until then.
4. If you no longer want to hear from me, tell me.
5. If we’ve never spoken before and you are trying to sell me something, I may not reply. Do not chase.